Last Updated: May 27, 2026

Hey there, coffee lover ☕✨

At Caffeine & Sass, we’re always happy to help — whether you have a question about your order, shipping, returns, products, or just want to say hi.

We’re a small business fueled by coffee, creativity, and probably iced lattes, and we genuinely care about your experience with us.

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Customer Support

📧 Email: support@caffeineandsass.com
📱 Phone: 1-815-263-3732

For the fastest support, please include:

• Your order number
• The email used at checkout
• A brief description of how we can help

We do our best to respond to all customer inquiries within 1–2 business days.

(We may be slower on weekends or holidays — even coffee people need a recharge sometimes ☕)

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Mailing Address

Caffeine & Sass LLC
1414 Cardinal Dr
Bourbonnais, IL 60914
United States

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Need Help?

If something isn’t quite right with your order — like a damaged item, shipping issue, or print problem — please reach out.

We’ll always do our best to make things right quickly and fairly.

Kindness goes a long way, and we promise to match that energy right back. We want shopping with Caffeine & Sass to feel more like your favorite cozy coffee shop than some giant faceless company.

So grab your favorite drink, send us a message, and we’ll be here to help. ☕💜