Terms of service
Last Updated: May 27, 2026
Welcome to Caffeine & Sass ☕
These Terms of Service (“Terms”) explain the rules, rights, and responsibilities that apply when you visit, browse, shop from, or otherwise use Caffeine & Sass and any related services we provide (collectively, the “Services”).
By using our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
We promise to keep this as straightforward as possible — no unnecessary legal word salad.
1. Who We Are
Caffeine & Sass is a coffee-inspired apparel brand made for coffee lovers, tired moms, sarcasm enthusiasts, iced coffee addicts, and anyone emotionally supported by caffeine.
Our store is powered by Shopify, which helps us securely provide checkout, payments, and ecommerce functionality.
Throughout these Terms:
- “Caffeine & Sass,” “we,” “us,” and “our” refer to Caffeine & Sass.
- “Services” refers to our website, products, content, and online store.
2. Access & Accounts
You must be at least the age of majority in your state or province to use our Services or have permission from a parent or guardian.
When placing an order or creating an account, you agree that:
- All information you provide is accurate and current
- You are authorized to use the payment method provided
- You are responsible for maintaining your account security
Please don’t share or transfer your account to anyone else.
3. Products & Product Appearance
We do our best to accurately display product colors, designs, and details.
However, please understand:
- Colors may vary slightly depending on screen settings
- Print placement may vary slightly
- Product appearance can differ slightly from mockups
Basically: we try really hard, but screens and printing are not always perfectly identical in real life.
We reserve the right to:
- Update product descriptions
- Change pricing
- Discontinue products
- Limit quantities or orders
4. Orders
Placing an order is an offer to purchase.
Your order is considered accepted once:
- Payment is successfully processed, and
- We confirm your order
We reserve the right to cancel or refuse orders for reasons including:
- Payment issues
- Suspected fraud
- Product availability errors
- Incorrect pricing
If we cancel or modify an order, we’ll attempt to contact you using the information provided at checkout.
Please double-check your order before submitting. Because many items are made-to-order, we may not be able to change or cancel orders once production begins.
All returns and refunds are handled according to our Refund Policy.
5. Pricing & Billing
Prices may change without notice.
The price shown at checkout is the price charged for your order.
Unless otherwise stated:
- Prices do not include taxes
- Shipping charges are calculated separately at checkout
You agree to provide accurate payment and billing information and authorize us to charge the payment method used at checkout.
Discounts, promotions, and sales may have separate terms and conditions.
6. Shipping & Delivery
We do our best to process and ship orders quickly, but delivery timelines are estimates and are not guaranteed.
Once a package is handed to the shipping carrier:
- Risk of loss transfers to the customer
- Carrier delays are outside our control
We are not responsible for delays caused by:
- Shipping carriers
- Weather
- Holidays
- Incorrect addresses entered at checkout
- Other events outside our control
If your order arrives damaged or significantly incorrect, please contact us and we’ll work to make it right.
7. Intellectual Property
Everything on this website — including designs, graphics, logos, photos, text, branding, and product artwork — belongs to Caffeine & Sass or its licensors and is protected by intellectual property laws.
You may not:
- Copy
- Reproduce
- Resell
- Modify
- Distribute
- Use our content commercially
without written permission.
Please don’t steal small business artwork. We worked really hard on it. ☕
8. Optional Tools & Third-Party Services
Our website may include tools or services provided by third parties, including:
- Shopify features
- Payment processors
- Reviews
- Analytics tools
- Social media integrations
These services are provided “as is,” and we are not responsible for third-party performance, availability, or policies.
Your use of those services may also be subject to the third party’s own terms and policies.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for:
- Third-party content
- Privacy practices
- Product accuracy
- Security practices
Use third-party sites at your own discretion.
10. Relationship With Shopify
Caffeine & Sass is powered by Shopify.
However, any purchases made through our store are made directly with Caffeine & Sass — not Shopify.
By using our Services, you agree that Shopify is not responsible for:
- Product quality
- Shipping issues
- Returns or refunds
- Customer support issues
- Losses related to purchases from our store
11. Privacy
Your use of our Services is also governed by our Privacy Policy.
Because our store is hosted on Shopify, Shopify may collect and process certain information related to:
- Fraud prevention
- Checkout security
- Analytics
- Store functionality
For more information, please review both our Privacy Policy and Shopify’s Privacy Policy.
12. Feedback & Reviews
If you send us:
- Reviews
- Suggestions
- Product ideas
- Messages
- Feedback
you grant us permission to use, repost, publish, or share that feedback for business and marketing purposes.
You also agree that:
- Your feedback is truthful
- You own the rights to what you submit
- Your content does not violate anyone else’s rights
We reserve the right to remove content we consider inappropriate or unlawful.
13. Errors & Inaccuracies
Occasionally there may be errors on our website related to:
- Pricing
- Product descriptions
- Availability
- Promotions
- Shipping timelines
We reserve the right to correct errors or cancel orders if inaccurate information was displayed.
Even coffee-fueled humans make mistakes sometimes.
14. Prohibited Uses
You agree not to use our Services to:
- Violate laws
- Harass others
- Upload malicious code
- Attempt unauthorized access
- Scrape or copy content
- Send spam
- Impersonate others
- Disrupt website functionality
We reserve the right to suspend or terminate access if these Terms are violated.
15. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available.”
We do not guarantee:
- Uninterrupted website access
- Error-free functionality
- Perfect product consistency
- Complete compatibility with all devices
To the fullest extent permitted by law, we disclaim implied warranties including merchantability and fitness for a particular purpose.
16. Limitation of Liability
To the fullest extent permitted by law, Caffeine & Sass and its owners, employees, affiliates, partners, and service providers are not liable for:
- Indirect damages
- Lost profits
- Lost data
- Shipping delays
- Incidental or consequential damages
arising from use of our Services or products.
Some jurisdictions may not allow certain limitations, so portions of this section may not apply to you.
17. Indemnification
You agree to defend and hold harmless Caffeine & Sass, Shopify, and related parties from claims, damages, or expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of applicable laws or third-party rights
18. Severability
If any part of these Terms is found unenforceable, the remaining portions will still remain in effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the full agreement between you and Caffeine & Sass regarding use of our Services.
20. Governing Law
These Terms are governed by the laws of the State of Illinois, United States.
Any disputes shall be handled in the applicable courts located in Illinois.
21. Changes to These Terms
We may update these Terms occasionally to reflect operational, legal, or business changes.
When updates are made, the “Last Updated” date at the top of this page will be revised.
Your continued use of the Services after updates are posted constitutes acceptance of those changes.
22. Contact Information
Questions about these Terms?
Contact us anytime:
Caffeine & Sass
Caffeine & Sass
1414 Cardinal Dr
Bourbonnais, IL 60914
United States